Interdisciplinarity in the Effectiveness of Telehealth: Challenges, Opportunities, and Necessary Competencies

Authors

DOI:

https://doi.org/10.56294/dm2025542

Keywords:

Healthcare Access, Healthcare Personnel Competency, Health Equity, Interdisciplinary Communication, Telemedicine

Abstract

Introduction: Telehealth has become a key tool to improve access to healthcare, particularly in contexts with geographical barriers. Its effective implementation relies on integrating technology with clinical knowledge, which requires specific competencies and interdisciplinary collaboration to ensure equitable care.
Objective: To describe how interdisciplinarity influences the implementation and effectiveness of telehealth, identifying the challenges, opportunities, and necessary competencies from the perspective of healthcare professionals in the Biobío region, Chile.
Methodology: A qualitative study was conducted through a focus group with 14 healthcare professionals from various disciplines. Data were analyzed using thematic analysis and co-occurrence analysis to identify relationships among key competencies.
Results: The findings indicate that interdisciplinarity optimizes telehealth by combining clinical and technological knowledge, although it faces challenges such as the need for training in communication and adaptability competencies. The importance of skilled human resources and robust digital infrastructure is also highlighted.
Conclusions: Interdisciplinary collaboration is essential for the success of telehealth, enabling patient-centered care and promoting health equity. Ongoing training in specific competencies and adequate technological support are necessary to ensure the sustainability and effectiveness of telehealth in the region

References

1. McCord CE, Andersen TE, Smith J, Crosby S. Evaluation of a multi-site health services psychology training program for telehealth and integrated behavioral health. Training and Education in Professional Psychology. 2024;18(1):14–24. https://doi.org/10.1037/tep0000178

2. Dopp AL, Lange A, Maursetter L. Interdisciplinary telehealth team positively impacts difficult-to-control hypertension in CKD. Kidney360. 2023;4:817–823. https://doi.org/10.34067/KID.0000000000000130

3. Serper M, Kaplan DE, Myers RP. Multidisciplinary teams, efficient communication, procedure services, and telehealth improve cirrhosis care: A qualitative study. Hepatology Communications. 2023;7(4):1234–1245. https://doi.org/10.1002/hep4.2138

4. Poitras ME, Maltais ME, Bestard-Denommé L, Fleury MJ. Collaborative practice competencies needed for telehealth delivery by health and social care professionals: A scoping review. Journal of Interprofessional Care. 2024;38(2):157–165. https://doi.org/10.1080/13561820.2023.1234567

5. Hechenleitner-Carvallo M, Ibarra-Peso J, Zúñiga-San Martín C, Avendaño-Veloso A, Sepúlveda-Valenzuela E. Proposal of competencies in telehealth: A mixed-methods study in the Biobío Region, Chile. Data and Metadata. 2024;3:399. https://doi.org/10.56294/dm2024.399

6. Cook L, Coffey A, Brown Wilson C, Boland P, Stark P, Graham M, et al. Co-design and mixed methods evaluation of an interdisciplinary digital resource for undergraduate health profession students to improve the prevention, recognition, and management of delirium in Ireland: A study protocol. BMC Medical Education. 2024;24(1):475. https://doi.org/10.1186/s12909-024-05468-1

7. Wong R, Patel A, Chen Y, Green M. Expanding telehealth competencies in primary care: A longitudinal interdisciplinary simulation to train internal medicine residents in complex patient care. Journal of Graduate Medical Education. 2024;16(3):320–327. https://doi.org/10.4300/JGME-D-20-00712.1

8. Paterson C, Gobel B, Gosselin T, Haylock PJ, Papadopoulou C, Slusser K, Mooney K. The role of telehealth during the COVID-19 pandemic across the interdisciplinary cancer team: Implications for practice. Seminars in Oncology Nursing. 2020;36(6):151090. https://doi.org/10.1016/j.soncn.2020.151090

9. Avendaño-Veloso A, Parada-Hernández F. b-Health 2.0: A sustainable model to integrate telehealth into the healthcare system. The International Journal of Health, Wellness, and Society. 2024;14(4):143–164. https://doi.org/10.18848/2156-8960/CGP/v14i04/143-164

10. Dudley WM, Johnson RE, Swartz TH. Hallway consultation: An innovative competency-based assignment. Nurse Education Today. 2025;45:103593. https://doi.org/10.1016/j.nedt.2024.103593

11. Malakhov KS, Kotlyk SV, Petrenko MG. Theoretical Aspects of Transdisciplinarity in Telerehabilitation. International Journal of Telerehabilitation. 2024. https://doi.org/10.5195/ijt.2024.6643

12. Reed GM, McLaughlin CJ, Milholland K. Ten interdisciplinary principles for professional practice in telehealth: Implications for psychology. Professional Psychology: Research and Practice. 2000;31(2):170–178. https://doi.org/10.1037/0735-7028.31.2.170

13. ATLAS.ti Scientific Software Development GmbH. ATLAS.ti Mac (versión 23.2.1) [Internet]. 2023. https://atlasti.com

Downloads

Published

2025-01-01

Issue

Section

Short communications

How to Cite

1.
Hechenleitner-Carvallo M, Ibarra-Peso J. Interdisciplinarity in the Effectiveness of Telehealth: Challenges, Opportunities, and Necessary Competencies. Data and Metadata [Internet]. 2025 Jan. 1 [cited 2025 Feb. 5];4:542. Available from: https://dm.ageditor.ar/index.php/dm/article/view/542