Teleworking and Health in Times of Pandemic from the Perception of the Administrative Staff of a Pharmacy

Abstract

Objective: It addressed the experience of teleworkers in a pharmacy during the COVID-19 pandemic, through the analysis of the social representations present in the discourse of their stories, in terms of organizational elements, conditions and work environment such as Self-perceived health in the exercise of their work.
Methods: It was carried out from the post-positivist paradigm, qualitative approach, hermeneutic phenomenological method, exploratory-descriptive level. It had the contributions of three teleworkers, for which an in-depth individual interview was applied to them, which allowed us to reveal how these teleworkers carried out the different work activities in conjunction with domestic and care tasks during the COVID-19 pandemic.
Results: The analysis of their speeches evidenced the little planning, organization and training that the organization provided to these teleworkers, who did not have ergonomic real estate; with uncomfortable working conditions and environment, long working hours, domestic and work activities overlapped. In addition, self-perceiving ailments such as tendonitis, neck pain, low back pain and back pain; dry eye syndrome and blurred vision; overweight and sedentary lifestyle; anxiety, isolation, demotivation and conflicts related to work-family interaction.
Conclusion: The lack of organization for teleworking generates inadequate conditions and harmful effects on health. Therefore, employer organizations must be able to implement teleworking under adequate organizational principles, conditions and environment and thus preserve the health of this group of workers