Exploring user perceptions at public transport stops in a SEM approach to Accessibility and Safety
DOI:
https://doi.org/10.56294/dm2025841Keywords:
Perceived safety, Accessibility, Structural Equation Modelling, Bus stops, Immersive stimuli, Urban transportAbstract
Bus stops in consolidated urban areas of the Global South often feature minimal infrastructure, compromising accessibility and safety. This study explored user perceptions of accessibility and safety at public transport stops in Quito, Ecuador, addressing gaps in subjective assessment methodologies. Using immersive audiovisual stimuli (360° videos and spatial audio), 16 real-world bus stop scenarios were replicated. A sample of 529 bus users including university students/staff personal evaluated six perceptual indicators of accessibility and safety indicators via digital surveys on tablets with noise-cancelling headphones. Structural Equation Modelling analysed relationships between latent constructs and sociodemographic and residential location variables. The results revealed that accessibility negatively influenced safety perceptions. Strong loadings for internal security and theft protection. Easy access outweighed stop size for accessibility perception. Users in living in south of Quito reported higher safety, while northern residents perceived lower safety. Group travel increased safety perceptions, and higher user volumes improved accessibility. The inverse accessibility-safety relationship highlights design trade-offs in high-density areas. Location-based heterogeneity (e.g., south Quito’s higher safety) underscores contextual influences. Immersive methods effectively captured perceptual complexity, but future research should expand to representative samples and integrate additional latent variables. Policy interventions require modular infrastructure adaptable to urban density gradients.
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